Student Evaluation of Teaching Effectiveness (SET): An SEM Study in Higher Education in India

One of the most used measures for evaluation of teaching quality is teaching effectiveness. Teaching effectiveness (TE) is defined and evaluated in several ways such as teacher’s ability to effect personal change and development in their students, their effectiveness in facilitating good academic work in their students and by students rating of their teachers (Shevlin et al, 2000). Increasing attention is being given to measurement of perceived service quality (PSQ) from the university students’ perspective (O’Neill & Palmer, 2004; Stodnick & Rogers, 2008). However, this has given rise to various issues such as how to determine the dimensions that form part of the PSQ construct, how to design the quality management model and how to deal with the issues arising from its implementation. It is essential therefore to ascertain the types of attributes that students take into account when assessing quality, and their relative importance (Nath & Zheng, 2004).